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Due to changes in Qualtrics authentication policy group Qualtrics accounts (e.g. servicelearning#boisestate, lts#boisestate) now have a new login portal. The password used to access your surveys on Qualtrics will not be tied to your Boise State email account. Additionally, you will need to reset your Qualtrics password for the group account. Below are password reset instructions:

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  • In the email/username box enter yourboisestategroupusername#boisestate (e.g. servicelearning#boisestate, lts#boisestate) 

  • Click "Forgot your password?"

  • On the next screen click "Send reset email"

  • Check your Boise State email for a message from Qualtrics with the subject "Password Reset Request"

  • Click on "Set new password", then follow the prompts to create your new password

  • On the next screen click "Sign In" and you will be dropped into your account

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Groups (maildrop) are no longer able to create Qualtrics accounts in the Boise State Qualtrics domain. Qualtrics is discouraging the use of maildrop accounts. They would prefer that project are created by a single user and shared with collaborators. Alternately, the brand administrators in LTS can create a Qualtrics group for project sharing purposes. Contact LTS for more details.

Have an issue or article suggestion?

Email us! lts@boisestate.edu