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During Spring 2020, Boise State will begin officially transitioning from the Techsmith Relay video hosting platform to Panopto. Relay will be decommissioned on June 30, 2020. This article guides users on how to migrate their content to the new platform.


Step 1: Log into your Techsmith Relay library


Unfortunately, Techsmith Relay videos must be downloaded individually. However, you can help to organize your migration in one of two ways:

  1. Sift through your videos and delete any you do not wish to migrate. 

  2. Create a new folder (perhaps labeled "Migrate to Panopto"), and move videos into it. You can select multiple videos at once by clicking the check box in the upper left-hand corner of the video, then selecting Move under the gearbox menu in the top right-hand corner of the screen.

Step 3A: Download your videos


If your video has captions associated with it, you can download them separately:

  1. Click on the video.

  2. Click on Accessibility below the video.

  3. On the drop-down menu, select Edit Captions and click Confirm.

  4. Click on the Export button near the top right-hand corner.

  5. Choose the .SRT format and click Export.

  6. Captions will immediately begin downloading.

Step 4A: Upload videos to Panopto


If your video has captions associated with it, you can merge them with your Panopto video, once it has uploaded:

  1. Under the video, click on Settings.

  2. On the left-hand menu, click on Captions.

  3. Under Upload Captions, click on Browse.

  4. Find the .SRT file and click Upload Captions.

  5. Navigate to your video to review the captions for accuracy.

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